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PRIVACY POLICY
Effective Date: July 2026
At Astromic Solutions Inc. / mySIGNET we believe privacy is an essential part of trust.
Our goal is to create a reflective space where you can explore your identity with confidence, knowing that your personal information is handled thoughtfully and responsibly.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data.
By creating a mySIGNET account or using the service, you agree to the practices described in this Privacy Policy.
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# 1. Information We Collect
To provide your personalized mySIGNET experience, we collect information that falls into several categories.
### Account Information
When you create an account, we may collect:
* Your name
* Email address
* Authentication credentials
* Subscription status
This information allows us to identify your account and provide secure access.
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### Birth Information
mySIGNET uses your birth information to generate your symbolic identity architecture.
Depending on the services you choose, this may include:
* Birth date
* Birth time
* Birth location
This information is used solely to generate your natal chart and related symbolic interpretations.
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### Conversation History
mySIGNET stores your conversations to create continuity between sessions.
Rather than beginning each conversation from the beginning, previous conversations allow the system to remember important themes, build upon earlier insights, and provide a more thoughtful long-term experience.
Your conversation history belongs to you and forms part of your ongoing identity journey within the application.
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### Generated Content
As you use mySIGNET, the system may generate content including:
* Natal chart data
* Chart Intelligence summaries
* Symbolic interpretations
* Saved insights
* Astromic archetype portraits
* Identity architecture artifacts
These are stored to improve continuity and allow you to revisit previous work.
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### Technical Information
Like most modern web applications, we may collect limited technical information such as:
* Device type
* Browser information
* Operating system
* Anonymous diagnostic information
* Performance logs
* Security logs
This information helps us maintain the reliability and security of the service.
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# 2. How We Use Your Information
We use your information to:
* Create and maintain your account
* Generate your natal chart
* Produce personalized identity insights
* Maintain conversation continuity
* Improve application performance
* Process subscriptions and payments
* Respond to support requests
* Protect the security of the platform
* Comply with legal obligations
We do not sell your personal information.
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# 3. How AI Uses Your Information
mySIGNET uses artificial intelligence to generate personalized responses.
When you interact with the application, AI may receive selected portions of your:
* Birth chart
* Generated chart information
* Conversation history
* Current message
This information is used only to generate responses relevant to your current session and to provide continuity across conversations.
Where possible, only the information necessary to generate a response is shared with AI providers.
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# 4. Third-Party Services
mySIGNET relies on trusted third-party providers to deliver portions of the service.
These may include services for:
* Authentication
* Secure data storage
* Payment processing
* Birth chart generation
* Artificial intelligence
* Website and application hosting
Each provider maintains its own privacy practices.
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# 5. Subscription Information
Subscription payments are securely processed by our payment provider.
mySIGNET does not store complete payment card information.
Billing information is managed through our payment processor.
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# 6. Your Choices
You may:
* Update your birth information
* Manage your subscription
* Request support
* Delete your account
* Stop using the service at any time
If you have an active paid subscription, cancellation must occur before permanent account deletion.
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# 7. Account Deletion
You may permanently delete your account directly from the Account Center within mySIGNET.
Deleting your account permanently removes your personal profile and associated user-owned data, including:
* Profile information
* Birth information
* Natal chart
* Chart Intelligence
* Conversation history
* Saved insights
* Astromic portrait artifacts
* Identity architecture records
Certain information may be retained where required by law or for legitimate business purposes, such as financial recordkeeping related to completed transactions.
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# 8. Data Security
We take reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.
No online system can guarantee absolute security, but protecting your information remains one of our highest priorities.
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# 9. Children's Privacy
mySIGNET is intended for adults and is not directed toward children under the age required by applicable law to create an online account.
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# 10. Changes to This Policy
As mySIGNET evolves, this Privacy Policy may be updated.
When significant changes are made, we will update the Effective Date and, where appropriate, notify users within the application.
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# 11. Contact
Questions about this Privacy Policy may be directed to:
**Astromic Solutions Inc.**
**Email:** [robin@astromicsolutions.com](mailto:robin@astromicsolutions.com)
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## Closing Statement
Privacy is more than a legal obligation—it is part of the trust that makes meaningful reflection possible.
Every improvement we make to mySIGNET is guided by the belief that your conversations, your symbolic journey, and your personal data deserve to be treated with care, transparency, and respect.
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